How do I inform my customers that their files will be delivered by Wire?

Note: The following steps only work if the order placed only has products marked as not physical in their 'Shipping' section.

  • We recommend editing your order confirmation email template to add a message for your customers.
  • In Shopify Admin, click on 'Settings'.
  • Click on 'Notifications' and select 'Order Confirmation.
  • This will open the 'Order Confirmation email template.
  • Search for <!DOCTYPE html> in the template
  • Please add the following snippet just before <!DOCTYPE html>:

Need further assistance? Please mail us at [email protected]